Privacy Policy

Last updated: December 2024

1. Information We Collect

Waveshore collects information you provide directly to us when you:

• Submit contact forms or consultation requests
• Communicate with us via email or phone
• Engage our consulting services
• Visit our website (through cookies and analytics)

Personal Information

We may collect the following types of personal information:

• Name and contact information (email, phone, address)
• Company name and business information
• Professional title and role
• Business requirements and project details
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and consultation requests
• Provide AI technology consulting services
• Communicate about our services and updates
• Improve our website and service offerings
• Comply with legal obligations
• Protect our rights and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist in our operations (under strict confidentiality agreements)
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Consultation-related data is typically retained for the duration of the engagement plus seven years for business and legal purposes.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

13. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us using the information above to exercise these rights or for more information about our California privacy practices.